PLEASE READ THE FOLLOWING CAREFULLY BEFORE USING OUR WEBSITE
Any persons using, reading, and/or purchasing products on this website agree that access to and use of this site are subject to the following terms, conditions, and other applicable laws. You must be at least 18 years old (and age 21 where applicable) to purchase products from this site. By using this website, you agree that you are at least 18 years of age, (and age 21 where applicable) and also agree to the following terms and conditions.
Our kratom products are packaged and sold as botanical specimens and do not come with directions for use or claims regarding them. This product has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure, or prevent any disease. Product reviews reflect individual people’s unique experiences and opinions and should not be viewed as professional advice.
LegitK.com utilizes a third-party age verification service to verify your age. This tool helps ensure that our products are only sold to adults who are age 18 (and age 21 where applicable) and over. Before making any purchase using LegitK.com, you agree to enter only true and correct personal information into the age verification tool. LegitK.com policy is to maintain strict compliance with all applicable federal, state and local laws, and the company reserves the right to refuse service to anyone who it suspects has submitted inaccurate, false or misleading information into the age verification software used on its website. Click here for more information about our age verification process.
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LIMITATION OF LIABILITY
LegitK.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if LegitK.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that LegitK.com product is mistakenly listed at an incorrect price, LegitK.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. LegitK.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment method charged. If your form of payment has already been charged for the purchase and your order is cancelled, LegitK.com shall issue a credit to account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by LegitK.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
LegitK.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to LegitK.com.
Your use of this site shall be governed in all respects by the laws of the state of Florida, USA, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site, including but not limited to the purchase of LegitK.com products shall be in the state or federal courts located in Pinellas County, Florida, USA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of LegitK.com products) must be commenced within one (1) year after the claim or cause of action arises. LegitK.com failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. LegitK.com may assign its rights and duties under this Agreement to any party at any time without notice to you. Any dispute will be handled in the EU.
USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a LegitK.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
LegitK.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, LegitK.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the site. However, LegitK.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to LegitK.com in its sole discretion.
You agree to indemnify, defend, and hold harmless LegitK.com, its officers, directors, employees, agents, licencors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, LegitK.com may link to sites operated by third parties. However, even if the third party is affiliated with LegitK.com, has no control over these linked sites, all of which have separate privacy and data collection practices, independent of LegitK.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, LegitK.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
All payments are payable to True Source Naturals LTD.
Credit/Debit Card Payments: We accept Visa or Mastercard ONLY. Please note that due to certain restrictions and limitations of Kratom, it is imperative that your Shipping and Billing address fields match at the time of checking out. Otherwise, the transaction will be flagged and auto refunded by our risk monitoring system to follow through with compliance guidelines.
Charges on your statement will appear as LegitK442031296139
COD (Collect on Delivery): This payment method requires that you choose UPS for the shipping method. We understand that UPS is much more expensive than USPS, but we can definitely say that it is more dependable. Also, we are charged a $14.50 COD fee by UPS, so we have to charge that fee if you are going to use this method.
In order to receive an order via COD, you will need to place the order, get a Money Order or Cashier’s Check for the total amount of the purchase, and write it out to True Source Naturals LTD. When UPS arrives, you will simply hand them the Money Order or Cashier’s Check and they will hand you the package.
If you will not be home for the delivery, you can simply call UPS at 1-888-742-5877 with your tracking number and arrange for your package to be held at a local UPS location. Keep in mind, they will attempt to deliver your package more than once, so if you miss the first delivery they will come back the very next business day. If you are a first time customer, COD is by far the fastest way to get your package from us because we ship them as soon as possible.
Check Payments: Checks are a much safer method of payment than credit or debit card payments. Although we will hold your first order until the payment clears (3 to 5 business days), your next order will ship the same day or the next business day. Keep in mind, if you place a much larger order than your previous orders, we might still hold your order until the payment clears.
Some people have expressed concerns about using their routing and account number to make a payment, but it’s no different than handing over a check to someone for payment. We use a completely secure processor for check payments and we never even see your information on our end. All we see is your name, address, phone number, and email address.
PLEASE NOTE: THERE IS A $12 FEE FOR RETURNED CHECKS. WE WILL SEND THE TOTAL BALANCE INCLUDING THE FEE TO A COLLECTION AGENCY IF YOU DO NOT COMMUNICATE WITH US! WE ARE A VERY REASONABLE COMPANY AND WE ARE ALWAYS WILLING TO WORK THINGS OUT, SO PLEASE COMMUNICATE IF THERE IS AN ISSUE WITH YOUR PAYMENT.
Mail a Money Order or Cashier’s Check: This is by far the slowest method of payment, but it is a good way to pay with the utmost security and privacy. If you do decide to mail a Money Order or Cashier’s Check, you can now submit an order on our website. PLEASE NOTE: WE WILL NOT SHIP YOUR ORDER UNTIL WE RECEIVE YOUR PAYMENT.
We always strive for 100% customer satisfaction, so if for whatever reason you are not satisfied with your purchase, you can return the unused portion and you’ll receive a refund for the amount that was returned to us.
Returns must be received within 30 days of your purchase. Customers are responsible for shipping and handling (including a trackable form of delivery). Please contact us before returning any items, so that we can provide you with an RA# (Return Authorization Number).
If you have any questions or concerns, please send them to [email protected] or call us 727-386-5264.