Legit Kratom is committed to our customers complete satisfaction. If for whatever reason you are not satisfied with your purchase, you can return the unused portion for an exchange or get a refund for the amount that was returned to us.
Returns must be received within 30 days of purchase. Customers are responsible for return shipping and we require that a trackable form of delivery is used.
Please contact us before returning any items, so that we can provide you with an RA# (Return Authorization Number). This number should be placed on the outside of the package, so our receiving department knows how to handle it upon arrival.
Legit Kratom reserves the right to deny return, refund, replace, or exchange requests from users with unusually high return rates.
If you have written an eCheck, your return, refund, replacement or exchange request may take an average of 7 business days to complete. eChecks must be cleared through our bank before any monies or product are refunded, replaced or exchanged.